Shipping and Return Policy
We manufacture all of our body armor in house from the ground up. All armor is manufactured to order and payments are processed at the time of checkout.
As a result we may have production lead times posted on applicable products, such as body armor. Production lead times are updated with our best estimate based on our production schedule and order volume. In some cases manufacturing may take a little longer than expected - in this case we'll be sure to provide updates along the way and notate accordingly. Due to the level of demand and production lead time, all armor is manufactured to order and payment will process at the time of checkout.
Know that we make every effort to ship as quickly as possible. We will however, never sacrifice the quality of our product and integrity of our business by rushing sub-par products out the door. Good things take time to do right, and there are no exceptions with our product.
If the product is in stock and has no production lead time posted then we typically ship with 3-5 business days. This may vary with holidays, sales, and changing political climate.
If you would like to inquire about the status of your order don't hesitate to get in touch. Email Support@AR500Armor.com, or give us a call at 602-501-9607. Please include your order number, or relevant email/shipping address used at the time of purchase. This information will help us expedite your request.
Shipping Methods - Most orders will ship FedEx with tracking information, which will also be provided via e-mail as soon as your order leaves our warehouse. Some light weight items may ship using different FedEx services, and will also include tracking information. Alternate shipping methods are available by request. Once shipped, transit times vary between 2-5 business days depending on location. We ship all orders from our manufacturing facility in Phoenix, Arizona.
Due to the nature of our product, all sales are final. No returns are accepted after the order has been placed. Please contact us prior to placing your order to address any concerns or questions.
We want you to be happy with your purchase. Please do let us know if you aren't satisfied with your order. We're here to provide a quality product at an affordable price point and want to meet your expectations.