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WEBSITE PRIVACY POLICY

Last Modified Date: 3/30/2023


1.  Introduction. Armored Republic Holdings, LLC d/b/a AR500 Armor (referred to as “us,” “we,” or “our,” as the context may require) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.ar500armor.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website; and
  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE OUR WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. THIS POLICY MAY CHANGE FROM TIME TO TIME. PLEASE SEE “CHANGES TO OUR PRIVACY POLICY” (SECTION 15) FOR MORE INFORMATION. YOUR CONTINUED USE OF THIS WEBSITE AFTER WE MAKE CHANGES IS DEEMED TO BE ACCEPTANCE OF THOSE CHANGES, SO PLEASE CHECK THE PRIVACY POLICY PERIODICALLY FOR UPDATES.


2.  Children Under the Age of 16. Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@ar500armor.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see “Your California Privacy Rights” (Section 11) for more information.


3.  Users Outside the United States. Our Website is intended for access by users within the United States. Users outside the United States may not provide any personal information to or on the Website. We do not knowingly collect personal information from users outside the United States. If you reside outside the United States, do not register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a user outside the United States, we will delete that information. If you believe we might have any information from or about a user outside the United States, please contact us at support@ar500armor.com.


4.  Information We Collect About You and How We Collect It. We collect several types of information from and about users of our Website, which may include information:

  • by which you may be personally identified, such as name, shipping postal address, billing postal address, e-mail address, telephone number, username, credit card number and/or other payment information, or any other identifier by which you may be contacted online or offline (“personal information”);
  • that is about you but individually does not identify you, such as postal zip code, preferences, or interests, and information that relates to customer surveys and/or offers;
  • that relates to your product orders and purchase history on the Website;
  • that is contained in your public product reviews and/or other content posted by you on the Website; and/or
  • about your internet connection, the equipment you use to access our Website, time spent on the Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us. See “Information You Provide to Us Directly” (Section 5) for more information.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and information collected through cookies, web beacons, and other tracking technologies. See “Information We Collect Through Automatic Data Collection Technologies” (Section 6) for more information.
  • From third parties, including but not limited to our business partners.

We may combine information that we collect about you from different sources.


5.  Information You Provide to Us Directly. The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material (e.g., product reviews) to the Website, placing an order to purchase products, or signing up to receive mobile messaging or emails. We may also ask you for information when you report a problem with our Website or otherwise contact us.
  • Records and copies of your correspondence (including, without limitation, email addresses and live chat records), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, such as in product review forums or blog comments, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms and Conditions of Use and E-Commerce Terms and Conditions, available at www.ar500armor.com/legal-and-terms-of-use.html.


6.  Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, referring/exit pages, time spent on the page, cursor movements, click location, and other communication data, and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, internet service provider (ISP), operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website, even if you are not a registered user of the Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see “Choices About How We Use and Disclose Your Information” (Section 9).
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 


7.  How We Use Your Information. We may use information that we collect about you or that you provide to us, including any personal information:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. If you provide your contact information to sign up for mobile messaging, emails, or a newsletter, we will use that information to provide those communications to you. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To provide you with information, products, or services that you request from us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To fulfill any other purpose for which you provide it.
  • To create, manage, maintain, customize, and secure your account on the Website.
  • To provide you with notices about your account.
  • To notify you about any applicable product recalls or safety issues.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including but not limited to for order fulfillment, billing, collection, and delivery.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website and via email or text message (with your consent, where required by law).
  • To allow you to participate in interactive features on our Website.
  • To keep records, including but not limited to records of your purchase history.
  • For statistical analysis purposes, such as those related to function and improvement of the Website and of our products and services, analyzation of trends and usage, and optimization of marketing efforts.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To contact you for marketing, market research, and/or promotional purposes.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Armored Republic Holdings, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Armored Republic Holdings, LLC about our Website users is among the assets transferred.
  • In any other way described to you when collecting the information.
  • For any other purpose with your consent.

 We may also use your information to contact you by email about goods, services, promotions, and offers (provided by us or by third parties) that may be of interest to you. If you do not want us to use your information in this way, you can opt-out by: (a) clicking “unsubscribe” at the bottom of such an email you receive from us; or (b) emailing us at Support@ar500armor.com to request that you be unsubscribed from receiving any direct marketing you may have previously subscribed to.

If you opt in to receiving mobile messages from us, we will also use your information to contact you about goods, services, promotions, and offers (provided by us or by third parties) that may be of interest to you. To subscribe, text advertised keyword such as “AR500” or “ARMOR” to 88027 to receive promotional alerts from Armored Republic Holdings, LLC. For assistance, call 602-501-9607 (or toll-free to 844-887-8824), or email Support@ar500armor.com. By subscribing to Armored Republic text messaging on 88027, you agree to receive recurring automated marketing text msgs to the mobile number used at opt-in. Consent is not a condition of purchase. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy

If you opt in to receiving a “newsletter” from us, we will also use your information to contact you about goods, services, promotions, and offers (provided by us or by third parties) that may be of interest to you. If you do not want us to use your information in this way, please: (a) do not check the box labeled “Sign Up for Newsletter” when providing us with your information; (b) edit the newsletter subscriptions for your registered account, at www.ar500armor.com/customer/account/, to unsubscribe from any newsletters you may have previously subscribed to; or (c) email us at Support@ar500armor.com to request that you be unsubscribed from receiving any direct marketing you may have previously subscribed to.

Our site uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder.

For more information, see “Choices About How We Use and Disclose Your Information” (Section 9).


8.  Disclosure of Your Information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business. We may disclose personal information to such parties as needed to perform their functions, but they may not use it for other purposes.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Armored Republic Holdings, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Armored Republic Holdings, LLC about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email to a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

 We may also disclose your personal information:

  • To comply with any court order, law, legal process, or government regulation, including to respond to any government or regulatory request.
  • To enforce or apply our Terms and Conditions of Use and E-Commerce Terms and Conditions, available at www.ar500armor.com/legal-and-terms-of-use.html, and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Armored Republic Holdings, LLC, our customers, or others. This may include, without limitation, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


9.  Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from Us. If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by: (a) clicking “unsubscribe” at the bottom of such an email you receive from us; (b) texting STOP to 88027 to unsubscribe from mobile messages from us that you may have previously subscribed to; or (c) emailing us at Support@ar500armor.com to request that you be unsubscribed from receiving any direct marketing you may have previously subscribed to.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” (Section 11) for more information.


10.  Changing Your Information. Certain options may be available to you to change your personal information.

If you are a registered user of the Website, you can review and change your personal information by logging into the Website and visiting your account profile page, available at www.ar500armor.com/customer/account/.

You may also contact us to request that we correct or delete any personal information that you have provided to us, by email to Support@ar500armor.com or by mail to Armored Republic Holdings, LLC, 17431 North Black Canyon Hwy, Phoenix, AZ 85023. If you are a registered user of the Website, deleting your personal information may involve deleting your user account. We may decline a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” (Section 11) for more information.


11.  Your California Privacy Rights. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit www.ar500armor.com/california-privacy-policy.


12.  Third-Party Websites. Our Website may contain links to other websites that are outside our control and are not covered by this Privacy Policy (“Third-Party Websites”). We are not responsible for the protection and privacy of information that is collected from you by operators of Third-Party Websites that you access. We encourage you to review the privacy policy applicable to each Third-Party Website that you access, so that you understand whether and how that website’s operators collect and use your information. The privacy policies of Third-Party Websites may differ from this Privacy Policy.


13.  Social Media Features. Our website includes ways to interact and share using social media, through features such as the “Share on Facebook” button and the “Share on Twitter” button. These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. We encourage you to review the privacy policy applicable to each social media feature that you use, so that you understand whether and how that company collects and uses your information. The privacy policies of social media companies may differ from this Privacy Policy.


14.  Data Security and Retention.  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website, such as product reviews. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your personal information will be stored in the United States and will be subject to laws applicable in that country. We may retain your information for as long as your account is active or as needed to provide you products/services, comply with our legal obligations, resolve disputes, and enforce our agreements.


15. Changes to Our Privacy Policy. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. YOUR CONTINUED USE OF THE WEBSITE CONSTITUTES YOUR ACCEPTANCE OF ANY REVISIONS TO THIS PRIVACY POLICY.


16.  Complaints, Concerns, and Dispute Resolution.

  1. To register a complaint or concern relating to or arising out of this Privacy Policy or otherwise relating to our collection, retention, and use of your personal information, please contact us by email to Support@ar500armor.com or by mail to Armored Republic Holdings, LLC, 17431 North Black Canyon Hwy, Phoenix, AZ 85023. Please include your name, contact information, and an explanation of your complaint or concern. We will respond to the complaint or concern within 45 days of receipt.
  2. If we are unable to resolve your complaint or concern to your satisfaction through our internal procedures within 45 days of receipt of written notice from you, you may submit your claim, action, or dispute to binding arbitration. YOU AND ARMORED REPUBLIC HOLDINGS, LLC AGREE THAT ANY CLAIM, ACTION, DISPUTE, OR CONTROVERSY RELATING TO OR ARISING OUT OF THIS PRIVACY POLICY OR OTHERWISE RELATING TO OUR COLLECTION, RETENTION, AND USE OF YOUR PERSONAL INFORMATION THAT IS NOT RESOLVED THROUGH OUR INTERNAL PROCEDURES WITHIN 45 DAYS OF RECEIPT OF WRITTEN NOTICE FROM YOU WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, WHICH MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, ANY RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

All such disputes shall be exclusively submitted to the American Arbitration Association, under its Rules of Arbitration. All such disputes shall be governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule (whether of the State of Arizona or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Arizona.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.


17.  Contact Information. To ask questions or comment about this Privacy Policy and our privacy practices, contact us by email to Support@ar500armor.com or by mail to Armored Republic Holdings, LLC, 17431 North Black Canyon Hwy, Phoenix, AZ 85023.